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Privacy Policy

Privacy Policy Online was created to demonstrate the commitment of Banco Votorantim with the security and privacy of information collected from users of our site. It is recommended to periodically check this policy that is subject to any changes.

You can visit the site and know the products and services that are offered, read reports, obtain news and information, without providing any information about yourself.

This policy aims to clarify how Banco Votorantim collects and handles information of individual users on the site.

1. Any information entered by users will be collected and stored according to strict standards of security and confidentiality.

2. All information collected from users will be handled in a safe way, using Internet standard encryption process.

3. The personal information provided by users will be ethical and legal collected and may have one or more targets which will be informed to users.

4. Before doing so, Banco Votorantim will inform users about the personal data to be collected and the users have the option of providing or not such information being aware of the consequences of their decision.

5. Unless a court order or regulatory requirement, user information will never be transferred to third parties or used for purposes other than those for which it was collected.

6. Access to the information collected is restricted to authorized employees for the proper use of such information. Employees who improperly use such information in violation of this Privacy Policy will be subject to penalties under the Brazilian legislation.

7. The integrity of the information provided will be maintained.

8. The sites contain links to external sites whose content and privacy policies are not the responsibility of Banco Votorantim which does not have any access to any information collected by these cookies on websites connected by these links.

9. When other organizations are hired to provide services to support our activities developed through our website, they will be required to comply with privacy standards of Banco Votorantim.

10. In order to conduct credit operations and risk management, we may exchange information about our customers with reputable reference sources and clearing services.

11. For administrative purposes, cookies may be used eventually, and the users may at any time activate in their browsers, mechanisms to inform them when they are activated, or even to avoid being activated.

12. Are available to our users, contact channels with Banco Votorantim to solve any doubts, through customer service.

What are cookies?

Cookies are simply bits of information, small files that your computer browser picks up on some sites and stores on your hard drive. Through them you can get information from the pages accessed by users in order to optimize navigation.

What are cookies?

The cookie does not store or obtain any information (personal or confidential information) contained in the computer's hard drive. Through it you can:

• Simplify access to information that the user wants, making navigation easier.

• Hide messages that have already been shown, for example, to access a publication whose content is exclusive to customers of Banco Votorantim, the user is asked to be identified, such identification is recorded in a cookie that is generated in the user's computer. Thus, in the next access, customer identification is no longer required, being made automatically as long as this information is not erased (for cleaning procedures of the computer).

• Customize pages according to the user´s preference. There are tools in a web browser that allow control of installation of cookies, allowing the user to be alerted when the occurrence of such installation.

It is important to be aware that any changes to your browser affects the access of any site on the Internet, not limited to Banco Votorantim's website.